It is a custom-made management service tailored to each customer’s needs, based on the management budget and frequency of use in Karuizawa.

The most requested service is the maintenance of the garden and cleaning of the interior, as these can be labor-intensive for the owner.

Certainly. We can provide cleaning based on the customer’s preferences, such as cleaning only the bathroom and living room.

You can leave the check-in (preparation) and check-out (cleanup) to us just like when the owner is using the property. We are most concerned about the seasons when the vacation home is not being used, such as winter.

During winter usage, we will welcome you with the rooms already warmed up. You can also use the snow removal and heating operation services separately.

We offer a patrol service where we periodically patrol the interior and exterior of the property and send photos to the owner. If there are any abnormalities, we will report them immediately and take necessary emergency measures if required.

Certainly. Please let us know if you need assistance with anything, such as changing light bulbs in high places.