ALIVIA KARUIZAWA | アリビア軽井沢

OUR SERVICE

About Support Services

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Quality hotel-like villa living. Alivia Karuizawa’s meticulous management services and tailor-made management plans tailored to your needs. We transform your villa into a high-quality hotel-like space. You can visit at any time, keep your villa ready for use, and return home as is, and you can go home as you are, free from all the hassles. and leave the house as it is.

TOTAL
SUPPORT PLAN

About Total Support Plan

Budget, number of visits to Karuizawa, etc.
We offer a personalized plan tailored
to your budget and the number of times
you visit Karuizawa.

Services during your absence

■Patrol / Specified days
 [Twice a month]
 Check for abnormalities such as fire,
 locked doors, and damage from outside

■On-site grass cutting/Entire site
 [Twice a year]
 Includes disposal after work

■On-site leaf sweeping/Entire site
 [Once a year]
 Includes disposal after work

■Snow removal/During winter
 [As needed]
 From approach to entrance

■Ventilation/ During patrol
 [Twice a month]
 Ventilation and interior abnormality inspection
  (leaks, burnt-out light bulbs, etc.)

■Basic cleaning/As instructed by the owner
 [20 times a year]
 Please refer to the detailed basic cleaning below.

■Deep cleaning/As instructed by the owner
 [Once a year]
 Additional items will be cleaned in addition
 to the basic cleaning.

■Interior inspection/During basic cleaning
 [Twice a month]
 Interior abnormality inspection
 (leaks, burnt-out light bulbs, etc.)

■Firewood replenishment/During basic cleaning
 We also offer one truckload of firewood.

■Start-up inspection/During patrol
 [Twice a month]
 We will conduct start-up inspection
 of the engine.

Services during your stay

■Arrangement after confirming your use
 [20 times a year]
 We will pick you up in a state
 where you can use it immediately.

■Lighting
 [20 times a year]
 We will turn on the lighting
  in the entrance and living room.

■Air exchange
 [20 times a year]
 We will open the storm shutters.

■Wood deck cleaning
 [20 times a year]
 We will clean and set up the table, etc.

■Air conditioning management
 [20 times a year]
 Temperature management with air conditioning
  in summer and heating in winter

■Bed making
 [20 times a year]
 Bed making and linen set (7 beds per visit)

■Just return home
 [20times a year]
 Please return as it is and lock the house.
 (basic cleaning will be carried out.)

■Laundry collection and trash collection
 [20times a year]
 We will carry out the unloading and loading according
 to the owner’s instructions.

■Delivery of morning newspaper  We will deliver the newspaper you enjoy reading  (newspaper fee required.) ■Basic cleaning  If desired. This will count as one  of the annual cleaning times.

■Receiving luggage
 [As needed]
 We will receive courier service to your
 vacant vacation home on behalf of the owner.

■Hotel arrangement
 [As needed]
 We will arrange for a hotel
 (please understand that there may be cases
  where we cannot meet your preferences.)

■Restaurant arrangement
 [As needed]
 We will arrange for a restaurant
 (please understand that there may be cases
  where we cannot meet your preferences.)

■Consultation on vacation
 home renovation and building
 [As needed]
 We will introduce trustworthy local contractors.

■Living information[
 As needed]
 Information on hospitals, public institutions,
 pet hospitals, shops, etc. Please inquire.

Basic cleaning
After using the vacation home (if requested), we will clean according to the following items.
The annual 20 cleaning times count as 1 time for both before and after cleaning.
Dusting / wiping / sweeping / cleaning / kitchen tidying up / garbage disposal / wiping

SPOT
SUPPORT PLAN

About Spot Support Plan

A service that allows you to choose the parts
you need only when you need them.
This plan allows you to choose from a variety of management services
that are tailored to your needs.

Please contact us
for a quote based on your needs.

OUR
SERVICE

About Support Services

Services that allow you
tochoose only the parts you need,when you need them.
A plan that allows you to choose the services you need, as needed,
from a variety of management services that cover every detail.

TOTAL
SUPPORT PLAN

About Total Support Plan

Budget, number of visits to Karuizawa, etc.
We offer a personalized plan tailored
to your budget and the number of times
you visit Karuizawa.

Services during your absence

■Patrol / Specified days[Twice a month]
 Check for abnormalities such as fire, locked doors, and damage from outside

■On-site grass cutting/Entire site[Twice a year]
 Includes disposal after work

■On-site leaf sweeping/Entire site[Once a year]
 Includes disposal after work

■Snow removal/During winter[As needed]
 From approach to entrance

■Ventilation/ During patrol[Twice a month]
Ventilation and interior abnormality inspection (leaks, burnt-out light bulbs, etc.)

■Basic cleaning/As instructed by the owner[20 times a year]
Please refer to the detailed basic cleaning below.

■Deep cleaning/As instructed by the owner[Once a year]
Additional items will be cleaned in addition to the basic cleaning.

■Interior inspection/During basic cleaning[Twice a month]
Interior abnormality inspection (leaks, burnt-out light bulbs, etc.)

■Firewood replenishment/During basic cleaning
We also offer one truckload of firewood.

■Start-up inspection/During patrol[Twice a month]
We will conduct start-up inspection of the engine.

Services during your stay

■Arrangement after confirming your use[20 times a year]
 We will pick you up in a state where you can use it immediately.

■Lighting[20 times a year]
 We will turn on the lighting in the entrance and living room.

■Air exchange[20 times a year]
 We will open the storm shutters.

■Wood deck cleaning[20 times a year]
 We will clean and set up the table, etc.

■Air conditioning management[20 times a year]
 Temperature management with air conditioning in summer and heating in winter

■Bed making[20 times a year]
 Bed making and linen set (7 beds per visit)

■Just return home[20times a year]
 Please return as it is and lock the house. (basic cleaning will be carried out).

■Laundry collection and trash collection[20times a year]
 We will carry out the unloading and loading according to the owner’s instructions.

■Delivery of morning newspaper
 We will deliver the newspaper you enjoy reading (newspaper fee required).

■Basic cleaning
 If desired. This will count as one of the annual cleaning times.

■Receiving luggage[As needed]
 We will receive courier service to your vacant vacation home on behalf of the owner.

■Hotel arrangement[As needed]
 We will arrange for a hotel
 (please understand that there may be cases where we cannot meet your preferences.)

■Restaurant arrangement[As needed]
 We will arrange for a restaurant
 (please understand that there may be cases where we cannot meet your preferences).

■Consultation on vacation home renovation and building[As needed]
 We will introduce trustworthy local contractors.

■Living information[As needed]
 Information on hospitals, public institutions, pet hospitals, shops, etc. Please inquire.

Basic cleaning
After using the vacation home (if requested), we will clean according to the following items.
The annual 20 cleaning times count as 1 time for both before and after cleaning.
Dusting / wiping / sweeping / cleaning / kitchen tidying up / garbage disposal / wiping

SPOT
SUPPORT PLAN

About Spot Support Plan

A service that allows you to choose the parts
you need only when you need them.
This plan allows you to choose from a variety of management services
that are tailored to your needs.

Please contact us
for a quote based on your needs.

OUR
SERVICE

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TOTAL
nSUPPORT PLAN

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TOTAL
nSUPPORT PLAN

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